# Calls

Quo MCP server · 6 tools

Calls are the voice-call records on a Quo number, with optional AI recordings, summaries, transcripts, and voicemail.

## Quo Frequently Asked Questions

**What are the Quo Calls tools?**

This page lists the Calls tools in the Quo integration: 6 tools for working with calls. Each is exposed through your firm's Weave MCP connection and available to members whose access level permits it.

**Why does listing calls need a specific participant?**

Quo currently supports only 1:1 call lookups: list-calls requires a phoneNumberId, a single participant, and maxResults.

**Why did get-call-summary or get-call-transcript return a 403?**

AI call summaries and transcripts are only available on workspaces with the relevant Quo plan. A 403 there is expected and acceptable, it means the feature is not enabled for that workspace.

**Do the recording and voicemail tools return audio?**

Neither returns raw media URLs. get-call-recordings and get-call-voicemail return the recording or voicemail metadata; the audio itself is retrieved through a separate download step, not inline in the tool result.

**What is the Quo integration?**

The Quo integration connects your firm's Quo account to Weave. Quo is a cloud phone/SMS platform. This integration exposes calls, messages, contacts, conversations, and tasks as governed MCP tools, scoped per member by access level. It groups 36 tools into 6 categories, exposed through your firm's Weave MCP connection and filtered per member by access level.

**How does my firm connect Quo to Weave?**

An admin connects Quo once for the whole firm by entering your Quo workspace API key in the Weave console. Every member then works through that single connection; there is no per-user Quo login. Your key is encrypted at rest and stays inside Weave's infrastructure.

**Do I need to install or configure anything locally?**

No. Weave is fully hosted, so there is nothing to install, run, or maintain on your own machines. After an admin connects Quo once from the console, each member simply points their AI assistant at your firm's Weave MCP endpoint, and the tools they are allowed to use appear automatically based on their access level.

**Can everyone on my team use every tool?**

No. Tools are exposed per member by access level, so each person only sees the Quo tools their role permits.

**Are changes made through these tools reversible?**

Reads are always safe. Sending a text cannot be undone, once sent it can't be recalled, and it spends the workspace's prepaid SMS credits. Deletes are irreversible: delete-contact and delete-task permanently remove the record from Quo. Most other actions can be reversed with a follow-up tool (for example reopen-task or unassign-task).

**Why can't I send a text to a US number?**

Sending SMS to US numbers requires your Quo account to have completed US Carrier Registration. That is a Quo-side prerequisite; once it is done, send-message works for US recipients.

## Related
- /integrations/quo/conversations/
- /integrations/quo/contacts/

## Tools

- [Get Call](/integrations/quo/calls/get-call/) — Fetch a single call from Quo by its ID.

- [Get Call Recordings](/integrations/quo/calls/get-call-recordings/) — List the recordings for a single Quo call by call ID, oldest first. Does not return raw media URLs — use the dedicated download tool to retrieve recording audio.

- [Get Call Summary](/integrations/quo/calls/get-call-summary/) — Fetch the AI-generated summary for a single Quo call by call ID. Only available on workspaces with the relevant Quo plan — a 403 is expected/acceptable on workspaces without it.

- [Get Call Transcript](/integrations/quo/calls/get-call-transcript/) — Fetch the AI-generated transcript for a single Quo call by call ID. Only available on workspaces with the relevant Quo plan — a 403 is expected/acceptable on workspaces without it.

- [Get Call Voicemail](/integrations/quo/calls/get-call-voicemail/) — Fetch the voicemail left on a single Quo call by call ID. Does not return raw media URLs — use the dedicated download tool to retrieve voicemail audio.

- [List Calls](/integrations/quo/calls/list-calls/) — List calls for a Quo phone number against a single other participant (Quo currently supports only 1:1 call lookups). Requires phoneNumberId, participant, and maxResults; supports pagination via pageToken and date filtering via createdAfter/createdBefore.