# Identity

RingCentral MCP server · 8 tools

## RingCentral Frequently Asked Questions

**What are the RingCentral Identity tools?**

This page lists the Identity tools in the RingCentral integration: 8 tools for working with identity. Each is exposed through your firm's Weave MCP connection and available to members whose access level permits it.

**What is the RingCentral integration?**

The RingCentral integration connects your firm's RingCentral account to Weave. RingCentral (RingEX) is a cloud phone/UCaaS platform. This integration exposes read-only call log, call analytics, recordings, directory, extension, and account diagnostics data as governed MCP tools, scoped per member by access level. It groups 17 tools into 5 categories, exposed through your firm's Weave MCP connection and filtered per member by access level.

## Tools

- [Get Account Info](/integrations/ringcentral/identity/get-account-info/) — Fetch the authenticated RingCentral account's identity, service plan, billing plan, brand, and regional settings. Takes no arguments.

- [Get Directory Contact](/integrations/ringcentral/identity/get-directory-contact/) — Fetch contact information for a single corporate user in the RingCentral account's company directory by directory entry (extension) ID.

- [Get Extension](/integrations/ringcentral/identity/get-extension/) — Fetch basic information about a single RingCentral extension (user, call queue, or other extension type) by ID.

- [Get Extension Presence](/integrations/ringcentral/identity/get-extension-presence/) — Fetch the presence status (available/busy/offline, DnD, active calls) of a RingCentral extension by ID. Requires the RingCentral 'ReadPresence' app permission — a 403 (forbidden) response is expected/acceptable when that permission is not granted.

- [List Directory Contacts](/integrations/ringcentral/identity/list-directory-contacts/) — List contact information for the corporate users of the RingCentral account's company directory (and any federated accounts). Supports pagination.

- [List Extension Phone Numbers](/integrations/ringcentral/identity/list-extension-phone-numbers/) — List phone numbers used by a particular RingCentral extension: directly-mapped numbers plus company-level numbers usable on the extension's behalf.

- [List Extensions](/integrations/ringcentral/identity/list-extensions/) — List all extensions (users, call queues, and other extension types) created for the RingCentral account. Supports filtering by type/status and pagination.

- [Search Directory Contacts](/integrations/ringcentral/identity/search-directory-contacts/) — Search the RingCentral account's company directory (and any federated accounts) by text, extension type/status, site, department, and sort order. Read-only.